Covid Secure Policy

Since March 2020, we have been strictly following government regulations regarding the safety of our staff and guests. To keep up to date with the situation and to stay informed about permitted activities and travel, please visit the websites of the Ministry of Health and the Region of Tuscany.

GUEST ARRIVAL

At check-in you will be asked to sign a declaration about your health and any possible contact with people who have tested positive for Covid-19. In all common areas (reception, lounges, breakfast room, corridors) it is compulsory to wear a mask and adhere to social distancing of at least one metre from other guests and staff members. Social distancing is not applicable to members of the same family or household. It is compulsory to make use of the hand sanitiser provided before entering common areas and before using magazines and books in these areas. To maintain healthy air quality in your room, we ask you to open the windows every day to let in some fresh air.

DISINFECTION

For your protection, every object supplied by us for your use has been sanitised. All linen has been washed at high temperatures.
All interiors have been sanitised with sodium hypochlorite (bleach), 70% ethyl alcohol products, or other approved disinfectant cleaners.
All furniture fabric has been sanitised by dry steaming.

USE OF THE SWIMMING POOL

• Before entering the pool, a shower must be taken using the soap provided. • Please respect and maintain social distancing regulations. • A stipulated maximum number of people is permitted to be in the pool at the same time.